At MAX Faucets®, our mission is simple: to provide fast, reliable, and secure shipping—wherever you are.

We proudly deliver throughout Canada, the United States, and worldwide, with a strong focus on speed, product safety, and customer satisfaction.

🚚 Order Processing

• Orders are typically processed within 24 hours after payment confirmation.
• Processing and delivery times are calculated using business days and exclude weekends and statutory holidays.

🕒 Same-Day Shipping

•    Orders placed before 3:00 PM Eastern Time (ET) are typically processed and shipped on the same business day.
•     Every order is carefully verified, quality-checked, and securely packaged to help ensure it arrives in excellent condition.

📦 Shipping Options — Canada & USA

• Express Shipping: 1–3 business days
• Expedited Shipping: 2–5 business days
• Standard Shipping: 3–8 business days
• A tracking number is provided for every order
• All shipments are fully insured

Delivery times are estimates and begin after the order has been shipped. Delays caused by shipping carriers, customs processing, severe weather, or circumstances beyond our control may occasionally occur.

🌍 International Shipping

      We offer worldwide shipping.

• Estimated delivery time: 11–22 business days, depending on the destination.
• Orders shipped outside Canada may be subject to import duties, taxes, customs fees, or other charges imposed by the destination country. These charges are the customer’s responsibility and are not included in the product price or shipping cost.
• Customs requirements and charges vary by country. We recommend contacting your local customs authority for more information before placing an order. Customs processing may also affect the estimated delivery time.

📍 Shipping Information

• Customers are responsible for providing a complete and accurate shipping address. Please review your shipping information carefully before completing your order.
• Once your order has shipped, you will receive a tracking number to monitor its delivery progress.

🔁 Returns & Customer Support

• Need help with your shipment, order, or return? Our team is here to assist you.
• For return eligibility, conditions, and instructions, please review our [Return Policy] before submitting a return request.
• 📧 Email: info@maxfaucets.ca